At Rani Taran, we take great care in designing and packing every piece. Each order is quality-checked before dispatch. However, if something isn’t right, we’re here to help.
Returns
We accept returns only in the following cases:
- You receive a damaged or defective product
- You receive an incorrect item (wrong design or size)
To be eligible for a return:
- The request must be raised within 48 hours of delivery
- The product must be unused, unwashed, and in original condition
- All tags, labels, and original packaging must be intact
To initiate a return, please contact us with clear images or a short video of the issue.
Non-Returnable Items
Since our pieces are produced in limited quantities and handled with care:
- Size-related issues
- Change of mind
- Minor color variations due to lighting or screen differences
are not eligible for return or refund.
Refunds
Once the returned product is received and inspected:
- Approved refunds will be processed within 7–10 business days
- Refunds will be made to the original mode of payment
If a replacement is preferred and stock is available, we’ll be happy to arrange that instead.
Exchanges
We currently do not offer direct exchanges.
If your return is approved, you may place a new order separately.
Shipping Costs
- Return shipping costs are borne by the customer
- In case of a damaged or incorrect product, we will assist you with the return process
Need Help?
For any questions or support, feel free to reach out to us at:
📧 disha@ranitaran.com
We’re always happy to help and make things right.
A Small Note
Rani Taran is a small, growing brand built with care and intention. Your understanding and support mean the world to us.